The Renters Reform Act 2024 raised the evidential bar for deposit deductions. An uninsured operative in your block is your liability. A clean without photo documentation is a dispute you will lose. Pro Elite Ventures is the answer to all three — insured, DBS-checked, photo-documented, and accountable to a written SLA.
Tell us your property type and Fred will respond with coverage confirmation and pricing within one hour. Not within the hour? Call him directly: 0203 984 4919.
Renters (Reform) Act 2024 & Awaab's Law: New legislation raises the evidential standard for deposit deductions and imposes strict hazard remediation timescales. Pro Elite produces adjudicator-ready photo documentation on every end-of-tenancy clean — protecting your agency before disputes arise. What this means for letting agents →
You manage residential portfolios and need a cleaning supplier who produces the documentation deposit scheme adjudicators actually accept.
You manage residential blocks or commercial premises and need insured, DBS-checked operatives on a regular schedule with full attendance documentation.
You occupy or develop commercial space and need reliable after-hours cleaning or handover-ready post-construction cleans.
Most cleaning contractors solve a logistics problem. Pro Elite solves a compliance problem. These are not the same thing.
Solo operators disappear. Your checkout falls through. Fred manages every booking personally and maintains backup operatives for every scheduled job. If your morning operative cannot attend, you are notified before 7am and a replacement confirmed within two hours — or the job is rescheduled at no charge.
Without room-by-room, timestamped before-and-after photos, deposit deductions fail adjudication. Every Pro Elite EOT clean produces a 74-point documented photo report.
An uninsured worker in a communal area transfers liability to your agency. Every Pro Elite operative carries £2M PLI, £10M ELI and a current DBS certificate.
A different operative every visit means a different result. We assign the same vetted operative to your properties where possible — same standard, every time.
Chasing three different cleaners by WhatsApp is not a process. One message to Pro Elite covers every property in your portfolio.
Informal billing creates accounting problems and audit exposure. PSA clients receive one consolidated monthly invoice — formatted for your accounts team.
Inventory-grade deep cleans to deposit scheme standard. 74-point photo report included. Suitable for TDS, MyDeposits and DPS adjudication.
Regular schedules for residential and commercial blocks. Hallways, stairwells, bin stores. Attendance logs for freeholder reporting.
Daily, weekly or fortnightly after-hours schedules. Flexible around access protocols. Same operative where possible.
Checkout by 11am, guest-ready by 3pm. Linen, restocking, and a full photo report. 7 days a week.
Construction dust, adhesives and paint residue removed to handover-ready standard. New-build completions and refurbishment handovers.
For agencies managing 10+ properties. Priority slots, fixed volume rates, one monthly invoice, written SLA. Rolling monthly — no lock-in.
Every Pro Elite engagement is backed by a suite of professional documents — from the contract that governs our relationship to the photo checklist that wins your deposit disputes. No other cleaning contractor in East London brings this to a job.
10-clause formal contract. Governs every PSA relationship — pricing, SLAs, liability, UK GDPR, termination. Executed with witnessed signatures.
✓ England & WalesRoom-by-room before/after documentation to the exact standard MyDeposits, TDS and DPS adjudicators expect. Submitted within 30 minutes.
✓ Scheme-standardThree-column method, fair wear vs damage decision tree, item lifespan tables aligned to English deposit scheme standards.
✓ Free downloadCopy-paste adjudication submission package for MyDeposits, TDS and DPS. Three parts: submission letter, cost breakdown, witness statement.
✓ Free downloadCompleted and signed by the operative before any job is declared complete. Oven test, limescale check, grout inspection, corner sweep, final walk-through.
✓ Non-negotiableStandard vs deep-clean threshold table, the 10-point sign-off protocol, and a 20-question scored supplier evaluation checklist.
✓ Free with emailPSA, insurance certificates (£2M PLI + £10M ELI), Companies House confirmation, DBS certificates, COSHH product data sheets. ARLA-audit ready.
✓ Available on requestThe free toolkit documents are available at proeliteventures.com/deposit-toolkit — no obligation, no sales call. Used by letting agents across East London and Essex.
The regulatory environment for letting agents and property managers has tightened substantially since 2023. These are the Acts that change what you need from a cleaning contractor.
Raises the evidential bar for deposit deductions. Adjudicators increasingly reject claims lacking photographic evidence tied to a specific room and surface. Pro Elite photo documentation is produced to the standard adjudicators explicitly require.
Imposes strict timescales on landlords and managing agents to investigate and remediate hazards including damp and mould. Pro Elite operatives are briefed on documentation requirements and provide attendance records suitable for compliance reporting.
Member agencies face audit scrutiny requiring evidenced supplier insurance and lawful operation. Pro Elite provides a complete supplier audit pack on request — PSA, insurance certificates, Companies House confirmation, DBS certificates and COSHH data sheets.
Sharing tenant details and property access information with a cleaning contractor constitutes data processing under UK GDPR. Our PSA includes a clause 9 data protection provision with lawful basis, retention limits and photographic data security commitments.
Three documents that help you photograph handovers correctly, align inventories to scheme standards, and build the evidence file that wins disputes — whether you use Pro Elite or not. Used by property managers across East London and Essex.
For letting agents managing 10+ properties. A formal, witnessed commercial contract — not a handshake arrangement — governing every aspect of our relationship with your agency.
Sent personally by Fred within the hour. Confidential — prepared for your agency specifically.
Public Liability: £2,000,000 per claim
Employers Liability: £10,000,000
Provider: Marsh Commercial · Ref: RICP0000575
Valid to: 30 March 2027
We map your portfolio, confirm postcode coverage, agree response SLAs and discuss whether a PSA or ad-hoc arrangement suits your volume. No commitment required.
We assign a vetted operative, attend the first job, and deliver a full before-and-after photo report within 30 minutes. You see the standard before committing to anything.
Fred sends your personalised Rate Card and PSA draft within the hour. Continue ad-hoc at standard rates, or sign the PSA for volume pricing, priority scheduling and one monthly invoice. No lock-in either way.
Book a 15-minute consultation. We confirm your postcode coverage, agree your SLAs, and quote your first clean within the hour. No obligation.